Warranty:
All SwingSeat.com chairs are warranted to be free of manufacturer defects for a period of 5 years from date customer takes delivery of the chair. If any SwingSeat is not functioning properly as a result of a manufacturing defect, it will be repaired or replaced through one of the following methods:
1. Customer should contact us for a return authorization number and then return the chair as instructed for repairs or replacement. The chair will then be repaired and returned to the customer (24-48 hour repair turn-around time).
2. For simple or minor repairs that could be performed by a customer, we would be happy to ship the necessary parts and instructions so that the customer can perform the repair or part replacement and have the chair back in OEM operating condition in the least amount of time.
*Delivery and Shipping:
We ship our chairs in new condition and assume they reach you in the same condition. Please inspect the shipping container and the chair for signs of possible transportation damage upon receipt. If any damage is found, notify us as soon as possible at 1-800-790-1509 or use the form (below). We will send a replacement chair immediately and will arrange for the return of the damaged chair.
**Satisfaction Guarantee and Return Policy:
If you are unsatisfied for any reason, let us know within 30 days and then return the chair as instructed and we will refund the full purchase price (including the original shipping expense) on chairs returned in undamaged condition (normal use expected). Customer should contact us for return information and we will provide simple instructions on how and where to return the chair. Although not a requirement, we strongly recommend using the original shipping container to reduce exposure to shipping errors.
Please Note:
1.) Full refund allowance is applicable to individual orders from within the 48 US states. Refund policies on volume purchases, corporate or discounted sales may differ - contact us for more information.
2.) Policies apply to any SwingSeat purchased and shipped to destinations within the contiguous 48 U.S. States. For purchases and shipments to Hawaii, Alaska, Canada or other destinations, please contact us first for shipping costs and return policies.
*Privacy Policy:
We will not sell, disclose or transfer any of your private information to anyone or any organization outside our company except as required by law. For your protection, we retain only the last 4 digits of a credit card number 30 days after a transaction is completed.
*Shipping Costs:
$55 per chair via UPS ground within contiguous 48 US States.
Outside the 48 US states... please email or call us or, use contact form below for extended purchasing quote.
Dimensions: weight = 58-lbs ¦ container = 28x26x14
For more information, use form below: |
