Warranty:
Every AeroMotion chair is warranted against manufacturer defects for a period of 5 years from date customer takes delivery of the chair. If any AeroMotion chair is not functioning properly as a result of a manufacturing defect, it will be repaired or replaced through one of the following methods:
1. Customer should contact us for a return authorization number and then return the chair as instructed for repairs or replacement. The chair will then be repaired and returned to the customer (24-48 hour repair turn-around time).
2. For simple or minor repairs that could be performed by a customer, we would be happy to ship the necessary parts and instructions so that the customer can perform the repair or part replacement (and save the time and cost of shipping the chair to us).
Delivery and Shipping:
We ship these chairs in like-new condition and assume they reach you in the same condition. Please inspect the shipping container and the chair for signs of possible transportation damage upon receipt. If any damage is found, notify us as soon as possible at 1-800-790-1509 or use the form (below). We will send a replacement chair immediately and will arrange for the return of the damaged chair.
Satisfaction Assurance and 30 day Return Policy on All Chairs:
Buying a chair online is a big decision and we want to be certain you are fully satisfied with your purchase. If for any reason you are not satisfied, notify us within 30 days of the delivery date by phone or email and then return the chair to us as instructed. We would expect to receive the chair undamaged however normal use is expected. You should carefully repackage the chair in its original container or other sutable heavy duty container (we will provide instructions) and ship it via a carrier that provides a tracking number. You may want to insure the package (transport insurance is low cost) to protect against loss or damage on its way to us.
Privacy Policy:
We will not sell, disclose or transfer any of your private information to anyone or any organization outside our company except as required by law. For your protection, we retain only the last 4 digits of a credit card number 30 days after a transaction is completed.
Shipping Costs:
$55 per chair via UPS ground within contiguous 48 U.S. States.
Other areas... please email or call us for a quote
Dimensions: weight = 58-lbs ¦ container = 28x26x14
Need more information?
see our Contact page for phone and email contact numbers.
|
